Return & Refund Policy – Nutra Bustling
At Nutrabustling, we strive to deliver 100% authentic, high-quality sports nutrition and wellness products to our customers. Your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, please review our return and refund policy below.
1. Returns Eligibility
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Products are eligible for return only if:
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They are damaged, defective, or incorrect at the time of delivery.
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They are returned in unused, unopened, and original packaging with all seals, labels, and accessories intact.
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Products once opened or used cannot be returned due to hygiene and product safety concerns.
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Returns must be requested within 7 days of delivery.
2. Non-Returnable Items
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Opened or partially used products.
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Products without original packaging or damaged packaging not caused during transit.
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Items purchased during clearance sales, special promotions, or discounts.
3. Return Process
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To initiate a return, please email us at nutrabustling@gmail.com with:
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Order ID
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Reason for return
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Photos of the product and packaging (if damaged/incorrect)
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Our support team will review your request and guide you through the return process.
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Once approved, the product must be shipped back to us within 7 working days.
4. Refund Policy
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Refunds are processed only after the returned product is received and inspected.
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Refund method:
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Prepaid orders: Refund will be credited to your original payment method within 7–10 business days.
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COD orders: Refund will be made to your bank account (details required).
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Shipping and handling charges are non-refundable.
5. Replacements
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In case of damaged or incorrect items, we will provide a free replacement or issue a full refund.
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Replacement requests must be made within 7 days of receiving the order.
6. Cancellation Policy
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Orders can be cancelled before dispatch by contacting customer support.
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Once shipped, orders cannot be cancelled but may be eligible for return under the conditions mentioned above.
7. Contact Us
For any return, refund, or replacement queries, please contact us:
📧 Email: nutrabustling@gmail.com
📞 Helpline: +91-9634858013
🌐 Website: www.nutrabustling.com
Note: Nutra Bustling reserves the right to refuse returns or refunds if the product does not meet the above conditions.